About Channel 48
Many businesses find that creating an app for their customers allows them to provide frequent interaction with their community, and additional services not otherwise possible. While some businesses ARE an app, such as Uber, many others have a full suite of services, and then provide a mobile phone app for continued communication, and to provide customer service and other features.
Channel 48 Superstar: Zendesk |
| www.zendesk.comFounders: Mikkel Svane, Alexander Aghassipour, Morten Primdahl
Overview: ZenDesk provides a collection of applications that assist with providing customer service. Zendesk is a builder of apps that help businesses maintain relationships with their customers. They championed the Request Ticket space, and in doing so, learned that their subscribers had other needs. They have responded by continuing to expand the apps that they have available in their portfolio, from invoicing to customer relationship management tools. They are responding to the needs of their customers. |